Piston reserves the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting to this page. Your continued use of our website constitutes your acceptance of the updated terms. We encourage you to review this page regularly to stay informed about any changes.
Limitation of Liability
To the fullest extent permitted by law, Piston shall not be held liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our website, products, or services. This includes, but is not limited to, loss of data, revenue, or profits, even if Piston has been advised of the possibility of such damages. Our liability is strictly limited to the amount paid for the product in question.
Copyright and Trademark
All content on this website, including text, images, logos, graphics, and designs, is the exclusive property of Piston or its licensors and is protected by applicable copyright and trademark laws. Unauthorized use, reproduction, or distribution of any content without written consent from Piston is strictly prohibited.
Products, Content, and Specifications
Piston strives to ensure that all product descriptions, images, and specifications on our website are accurate. However, slight variations may occur between the images displayed online and the actual products, such as differences in color or print alignment. We do not take responsibility for any discrepancies in product appearance or user interpretation.
Additionally, all photographs and designs used are either royalty-free or properly licensed, and Piston assumes no responsibility for any copyright claims related to these materials.
Shipping Limitations
Piston currently offers delivery exclusively within the United Arab Emirates (UAE). While we aim to deliver your order within 1–3 business days, delivery times may vary depending on your location and external factors beyond our control. In the event your order is not shipped within 14 days, you are entitled to request a full refund.
Your Account
When creating an account on our website, you agree to provide accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account. Piston reserves the right to terminate or restrict access to accounts that violate these Terms and Conditions or are suspected of unauthorized activity.
Exchange and Refund Policy (Online Shop)
Returns: Customers may return items within 14 days of receipt for a partial refund, provided the following conditions are met:
The product box must be unopened, with items in their original sealed condition.
Stickers and packaging must remain intact and untouched.
Returns are subject to a 25 AED pickup fee, and the original delivery fee may not be refunded based on Piston’s case-by-case assessment.
Exchanges: Customers may request an exchange within 30 days of receipt. The following conditions apply:
The product box must remain unopened, with items in their original sealed condition.
Stickers and packaging must be intact.
Replacement items must be of equal or lesser value.
Exchanges are subject to a 50 AED fee, covering the pickup of the original item and delivery of the replacement.
Manufacturer Defects: If the product is found to be defective or damaged due to manufacturing issues, you are eligible for a full refund or replacement. In such cases, opened boxes are acceptable if proof of the defect is provided.