At Piston, we are committed to delivering your orders in a timely and efficient manner. Typically, our shipping process ensures that orders are delivered within 1 to 3 business days from the date of order confirmation. However, delivery times may vary depending on factors such as your location, public holidays, or unforeseen delays with our shipping partners. While we strive to adhere to these timelines, please note that these estimates are not guaranteed. In the rare event that your order has not been shipped within 14 days of purchase, you are entitled to request a full refund. To initiate this process, please contact our customer support team at hello@pistonwallets.com with your order details, and we will process your refund promptly. Once your order is shipped, you will receive a confirmation email containing the tracking details, allowing you to monitor the progress of your delivery. Please ensure that you provide accurate shipping information during checkout, as Piston cannot be held responsible for delays caused by incorrect or incomplete addresses. Additionally, customers are advised to be available at the provided address during the delivery timeframe to avoid missed delivery attempts or additional charges for re-delivery. We aim to provide a smooth and reliable shipping experience and are always here to assist with any questions or concerns you may have regarding your order. For more information or assistance, feel free to reach out to our team at any time.